Nexa Support's medical coding accuracy is exceptional. As a multi-specialty practice managing over 50,000 claims annually, we needed a partner who understood the complexity of our billing. Their CPC-certified coders achieved 98% clean claim rate within our first quarter, denied claims dropped by 62%, and our average reimbursement time shortened from 45 to 27 days. Their HIPAA compliance gave us complete confidence in sharing patient data.
Before partnering with Nexa, our billing was chaotic. Dispatchers were spending hours on paperwork, invoices were delayed, and our AR was out of control at 52 days. Nexa automated our entire dispatch-to-invoice workflow, brought structure to our carrier setup and rate verification, and reduced our AR to just 23 days within six months. They even recovered $340K in aged receivables we had written off. Absolutely best in class.
We engaged Nexa to handle medical coding across our 15 urgent care locations in Florida. Their team of certified coders delivered 99% coding accuracy from day one. Coding-related denials have been virtually eliminated, and our net collections increased by 28% year-over-year. Their deep understanding of ICD-10, CPT, and payer-specific guidelines is remarkable. I wouldn't trust our revenue cycle to anyone else.
Nexa's logistics billing team brought order to our operations. Managing invoices across 200+ trucks was overwhelming, but their system streamlined everything — from rate confirmation matching to POD processing. Our payment cycles shortened by 40%, and the real-time dashboards give us complete visibility into our revenue pipeline. Their AR follow-up is relentless and professional. A true strategic partner.